Refund policy

Due to the nature of the products returns, exchanges or cancellations cannot be accepted. Please ensure that when ordering a product for your skin that it is correct for your skin type and the concern that you would like to treat.

Once delivered, the products ordered will become your responsibility and, we will not accept any liability for their loss, damage or destruction after they have been delivered.

BH Skin cannot accept liability for items that are lost in transit. It is you, the consumers, responsibility to ensure that the address provided is accurate as once the order has gone through this cannot be amended, and BH Skin will not assume any responsibility.

BH skin is not responsible for any duties and fees mandated by customs and will not ship out replacement packages. If any parcels are returned back to BH Skin due to you not accepting it, not collecting it after the delivery provider has left you a note, you will have to pay for the product to be redelivered as BH Skin does not accept any responsibility.

Due to the recent Coronavirus outbreak, shipping of all orders may be slightly delayed.